PRELUVD PRIVACY POLICY
Last Updated: 4/24/2026
Preluvd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website preluvd.co.zw, mobile applications (“Apps”), and related services (collectively, the “Platform”).
By using the Platform, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
1.1 Personal Information
-
Full name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment details (processed securely via third-party providers)
1.2 Account Information
-
Username and password
-
Profile details (e.g., profile picture, preferences)
1.3 Transaction Information
-
Purchase and sales history
-
Order details and communications with other users
1.4 Device and Usage Information
-
IP address
-
Browser type and version
-
Device identifiers
-
Pages visited, time spent, and interaction data
1.5 Location Information
-
Approximate location based on IP address
-
More precise location (if permitted via your device settings)
2. HOW WE USE YOUR INFORMATION
We use your information to:
-
Provide, operate, and maintain the Platform
-
Process transactions and send order updates
-
Communicate with you (including support and notifications)
-
Personalize your experience
-
Improve our services and develop new features
-
Detect and prevent fraud, abuse, or illegal activity
-
Comply with legal obligations
3. SHARING YOUR INFORMATION
We may share your information with:
3.1 Other Users
-
Buyers and sellers may see limited information (e.g., username, contact details for order fulfillment)
3.2 Service Providers
-
Payment processors
-
Delivery/courier services
-
Cloud hosting and analytics providers
3.3 Legal and Regulatory Authorities
-
When required by law or to protect rights, safety, and security
3.4 Business Transfers
-
In connection with a merger, sale, or acquisition of assets
We do not sell your personal data to third parties.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
-
Keep you logged in
-
Understand user behavior
-
Improve performance and functionality
You can manage cookie preferences through your browser settings.
5. DATA RETENTION
We retain your personal data only as long as necessary to:
-
Provide services
-
Comply with legal obligations
-
Resolve disputes and enforce agreements
6. DATA SECURITY
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. YOUR RIGHTS
Depending on applicable law, you may have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion of your data
-
Object to or restrict certain processing
-
Withdraw consent where applicable
To exercise your rights, contact us using the details below.
8. CHILDREN’S PRIVACY
The Platform is not intended for individuals under 18. We do not knowingly collect personal data from children.
9. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
10. INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed in countries outside Zimbabwe. We take steps to ensure appropriate safeguards are in place.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform indicates acceptance of the revised policy.
12. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [Insert Email Address]
Website: preluvd.co.zw
By using Preluvd, you acknowledge that you have read and understood this Privacy Policy.